What Is FEHA and Why Every California Landlord Must Know It
The California Fair Employment and Housing Act (FEHA), administered by the California Civil Rights Department (CRD, formerly the DFEH), is the primary state-level fair housing statute. It covers all residential rentals — single rooms, single-family homes, condominiums, and large apartment complexes alike. Unlike the federal Fair Housing Act, which exempts owner-occupied buildings with four or fewer units and certain other categories, FEHA's exemptions are narrow. If you rent property in California, you are almost certainly subject to FEHA.
FEHA works in parallel with the federal Fair Housing Act. Both apply simultaneously, and the one with stricter requirements governs. Because California's list of protected classes is significantly longer than the federal list, FEHA is usually the binding standard for California landlords. Violations of FEHA can result in administrative action by the CRD, private civil lawsuits, and damages with no statutory ceiling for emotional distress and punitive awards.
All Protected Classes Under California FEHA
California FEHA currently prohibits discrimination in housing based on the following characteristics. Federal law covers the first seven; all others are California-only protections that go beyond federal law.
Source of Income — Section 8 Voucher Requirements
Source of income became a protected class in California in 2003 and was significantly strengthened by SB 329, signed in 2019 and effective January 1, 2020. SB 329 made explicit that "source of income" includes Section 8 Housing Choice Vouchers and all other forms of federal, state, and local rental assistance. This was a direct response to landlords who claimed they were not discriminating based on protected characteristics — they just "didn't accept Section 8."
What Section 8 Non-Discrimination Means in Practice
- You cannot advertise "no Section 8," "no government assistance," or any similar phrase in listings or communications
- You cannot refuse to process or decline an application because the applicant is a voucher holder
- You cannot impose higher income ratios, stricter credit score thresholds, or different lease terms for voucher holders than for other applicants
- You cannot cite the housing authority inspection process or required lease addendum as a reason to decline
- You cannot require a voucher holder to meet rent-to-income ratios when the voucher already covers the guaranteed portion of rent
- You must apply your standard screening criteria uniformly — voucher holders must be evaluated by the same credit, rental history, and income standards as all other applicants
What Is Permitted When Working With Section 8
- You may decline an applicant with a Section 8 voucher for legitimate non-discriminatory reasons (e.g., poor rental history, low credit score below your uniform standard, or income insufficient to cover their share of the rent)
- You may require housing authority approval of the unit and lease as required by the voucher program
- You may negotiate with the housing authority on the contract rent, as long as you do not use this process to effectively refuse participation
- You are not required to accept rents below fair market value, but you cannot refuse simply because payment comes from a voucher
Income Calculation for Voucher Holders
Many landlords apply a "3x monthly rent" income test to applicants. When applied to a Section 8 voucher holder, this test must account for the structure of the program. The housing authority pays the larger portion of the rent directly; the tenant pays only the "tenant share" — typically 30% of their adjusted gross income. Courts have found that requiring a voucher holder to demonstrate 3x the total contract rent (rather than their tenant share) is discriminatory because it is a standard they structurally cannot meet, resulting in categorical exclusion of Section 8 applicants. Apply income requirements only to the tenant's portion of the rent.
Criminal Background Screening Rules
California law does not prohibit landlords from conducting criminal background checks, but significant restrictions govern how criminal records can be used. The core issue is disparate impact: blanket criminal record policies disproportionately screen out people of color, who are statistically overrepresented in the criminal justice system, which can constitute race discrimination under both FEHA and the federal Fair Housing Act even if that was not the landlord's intent.
Records You Cannot Use at All
- Arrests without conviction: An arrest is not a conviction. Under California law (Civil Code §1785.13), consumer reporting agencies may not report arrests that did not lead to conviction if more than 7 years have passed. More importantly, using arrest records without conviction as a basis for denial exposes landlords to fair housing liability because arrest rates are racially skewed.
- Expunged or dismissed records: If a criminal record has been expunged (Penal Code §1203.4), the person is legally treated as if they were not convicted. They may lawfully state on a rental application that they were not convicted. Using expunged records as a denial basis is illegal.
- Juvenile adjudications: Cannot be used in most circumstances.
- Convictions for which the sentence has been completed and more than 7 years have passed: Not reportable by consumer reporting agencies and risky to rely on.
Building a Legally Defensible Criminal Screening Policy
HUD's 2016 guidance on criminal records and the FHA, while federal, remains the gold standard for defensible screening. California landlords should follow this framework:
- Never apply a blanket ban ("no criminal record of any kind")
- Identify specific conviction types that are directly relevant to tenancy — e.g., drug-related convictions that created danger in prior housing, or property destruction convictions
- Apply an individualized assessment: consider the nature of the offense, time elapsed, evidence of rehabilitation, and the nexus to tenancy safety
- Apply the policy uniformly across all applicants regardless of race, national origin, or other protected class
- Document the reasoning for each adverse decision based on criminal history
- Give the applicant an opportunity to provide context before making a final denial
Disability Accommodations and Modifications
California's protections for tenants with disabilities are among the most comprehensive in the country. FEHA, the federal Fair Housing Amendments Act (FHAA), and California Civil Code §54.1 all apply. A landlord who refuses a reasonable accommodation or modification request for a disabled tenant faces liability under multiple overlapping statutes.
Reasonable Accommodations (Changes to Rules and Policies)
A reasonable accommodation is a change, exception, or adjustment to a rule, policy, practice, or service that enables a person with a disability to have an equal opportunity to use and enjoy the housing. Landlords must grant reasonable accommodations unless doing so would constitute an undue financial or administrative burden or would fundamentally alter the nature of the housing.
- Service animals and emotional support animals: Landlords must allow service animals (ADA) and emotional support animals (FHA/FEHA) as reasonable accommodations, even under a no-pets policy. You may request documentation from a healthcare provider confirming the disability-related need for an emotional support animal — you cannot require a specific form, ADA certification, or third-party registry. You may not charge a pet deposit for a service or support animal.
- Accessible parking: If parking is provided, a landlord must reassign a closer or more accessible parking space upon request from a disabled tenant, even if parking assignments are handled on a first-come basis.
- Live-in caregiver: A disabled tenant may request accommodation of a live-in caregiver as a reasonable accommodation to the occupancy limits in the lease.
- Lease termination: A tenant whose disability arises during the tenancy and who requires housing they are unable to find in your unit may request early lease termination as a reasonable accommodation in some circumstances.
- Transfer to a different unit: If you manage multiple units, transferring a disabled tenant to a more accessible unit in your inventory can be a required accommodation.
Reasonable Modifications (Physical Changes to the Premises)
A reasonable modification is a structural change made to the premises to allow a disabled tenant full enjoyment of the unit. Under state and federal fair housing law (not the ADA), the tenant generally pays for modifications unless the property receives federal financial assistance. The landlord may require: that the work be done in a workmanlike manner; that proper permits be obtained; and that the tenant restore the property to the original condition upon move-out (for modifications that would interfere with a future non-disabled tenant's use).
- Grab bars in bathrooms
- Accessible threshold ramps at doors
- Lowered light switches or raised electrical outlets
- Installation of visual alerting devices for hearing-impaired tenants
- Widened doorways for wheelchair access
- Roll-in shower conversion
The Interactive Process
When you receive a reasonable accommodation or modification request, you must engage in an interactive process — a good-faith, back-and-forth dialogue with the tenant to determine whether the request can be granted, whether verification of the disability is needed, and whether an alternative accommodation could equally meet the tenant's needs. Document every communication. Delays of more than a few weeks without a response can be characterized as constructive denial.
Familial Status Protections
Familial status is both a federal and a California-protected class. It protects households with one or more children under 18 years of age, as well as pregnant women and people in the process of adopting or obtaining legal custody of a minor. Landlord conduct that discourages, discourages, or penalizes families with children is illegal under both the federal FHA and FEHA.
Common Violations to Avoid
- Advertising language such as "adults preferred," "quiet adult building," "no kids," or "ideal for professionals" (implying children are unwelcome)
- Limiting occupancy to fewer people than permissible under fair housing guidelines — HUD's general standard is two persons per bedroom, with flexibility based on unit size, configuration, and the ages of children
- Charging higher deposits or different rent terms for families with children
- Restricting children's access to common areas, pools, or recreational spaces that are open to adults
- Requiring that children use certain amenities only at restricted hours when adults face no similar restriction
- Expressing a preference for adult-only tenants during verbal or written communications with applicants
Occupancy Standards — The Two-Persons-Per-Bedroom Baseline
HUD's Keating Memo establishes a presumption that a "two-persons-per-bedroom" occupancy standard is reasonable. Tighter standards — such as requiring only one person per bedroom — are presumptively discriminatory unless justified by specific, objective factors such as the actual square footage of bedrooms and living areas, the physical limitations of plumbing, septic, or HVAC systems, state or local building or health codes, or characteristics of the unit. Landlords who apply restrictive occupancy policies to reject families with children face significant FEHA exposure.
Advertising Restrictions — What You Cannot Say
FEHA and the Fair Housing Act prohibit landlords from publishing, circulating, or causing to be published any notice, statement, or advertisement that indicates a preference, limitation, or discrimination based on any protected class. This prohibition covers all media: online listing platforms, social media posts, newspaper ads, yard signs, flyers, and verbal statements made to prospective tenants or agents.
Explicitly Prohibited Language
- "No Section 8" or "no housing vouchers" or "no government assistance"
- "No children," "no kids," "adults only," "18+ community" (unless qualifying senior housing)
- "Christian household," "Catholic family preferred," "Jewish owner prefers Jewish tenants"
- "English speakers only," "must speak English fluently," "no ESL tenants"
- "American citizens only," "green card required," "no undocumented applicants"
- "Male roommate preferred," "female only household," "same-sex household"
- "Quiet professional neighborhood" used consistently with other language suggesting exclusion of families
- "No pets" when the only reason a tenant might need a pet is as a service or support animal
Implicitly Discriminatory Language
Language need not be overtly discriminatory to violate fair housing law. A reasonable person standard applies — if ordinary advertising language would communicate a preference or restriction based on a protected class to the ordinary reader, it may be actionable. Phrases that code for protected classes (e.g., describing a neighborhood's demographics in ways that would deter protected applicants) have been found to violate the FHA.
Permitted Advertising Language
- Unit size, bedroom count, square footage
- Parking availability and number of spaces
- "Near transit," "walkable neighborhood"
- "No smoking on premises"
- "No pets" (but be ready to accommodate assistance animals)
- "Quiet hours 10pm–8am per house rules"
- Rent amount, lease terms, utilities included
- Income and credit score minimums (when applied uniformly)
Prohibited Advertising Language
- "No Section 8" or "no vouchers"
- "No kids" or "adults only"
- "English speakers only"
- "Quiet professionals preferred"
- "American families only"
- Any reference to neighborhood racial makeup
- "Male/female only" for shared housing (usually)
- Religious preferences of any kind
Testing and Enforcement — How Fair Housing Complaints Work
Fair housing enforcement in California operates through two primary channels: administrative complaints filed with the CRD, and private civil lawsuits filed in Superior Court or federal district court.
Fair Housing Testing
Fair housing organizations — including nonprofits that receive HUD funding — regularly conduct "paired testing" in which testers of different protected characteristics (e.g., different races, or one with a Section 8 voucher and one without) contact landlords posing as prospective tenants. The testers record whether they receive different treatment, different information, or different terms. Testing results are admissible evidence in fair housing cases and have been the basis for successful complaints against landlords who believed they were acting lawfully. In Orange County and the Los Angeles area, fair housing testing is actively conducted by organizations including the National Fair Housing Alliance affiliates and local nonprofits.
CRD Administrative Complaint Process
A person who believes they have experienced housing discrimination may file a complaint with the California Civil Rights Department within one year of the alleged discriminatory act. The process typically unfolds as follows:
- Complaint filing: The complainant files online, by mail, or in person. The CRD assigns an investigator.
- Mediation offer: The CRD typically offers mediation first. If the landlord participates and a resolution is reached, the case closes.
- Investigation: If mediation fails, the CRD investigates — reviewing records, interviewing witnesses, and potentially reviewing testing evidence.
- Right-to-sue notice or CRD filing: If the CRD finds probable cause, it may either issue a right-to-sue notice (allowing the complainant to file in Superior Court) or file a civil action on behalf of the complainant.
- Civil litigation: Cases that proceed to court can involve jury trials and significant damages awards.
Penalties and Damages
California fair housing violations can result in substantial financial exposure. Unlike some areas of landlord-tenant law where damages are bounded by statute, fair housing damages — particularly emotional distress and punitive damages — can be very large.
CRD Administrative Penalties
- First violation: Civil penalty up to $10,000
- Second violation within 5 years: Civil penalty up to $25,000
- Third or subsequent violation within 7 years: Civil penalty up to $50,000
- Penalties can be assessed per violation, and each individual act of discrimination (each rejected applicant, each advertisement) is a separate violation
Civil Lawsuit Damages
- Actual damages: Increased housing costs, moving expenses, temporary housing costs, costs of finding a new unit
- Emotional distress damages: No statutory cap. Juries in California fair housing cases have returned emotional distress awards from tens of thousands to several hundred thousand dollars
- Punitive damages: Available in cases of malice, oppression, or fraud. Can be a multiple of actual damages
- Attorney's fees: The prevailing party may recover fees, meaning a successful complainant's legal costs are borne by the landlord
- Injunctive relief: Courts can order the landlord to rent to the complainant, revise their screening policies, undergo fair housing training, and submit to monitoring
How to Build a Defensible Screening Process
The most effective protection against fair housing liability is a consistently applied, well-documented, written screening policy. A landlord who can demonstrate that every applicant was evaluated by the same objective criteria, in the same order, with the same documentation, and that decisions were made without reference to protected characteristics is in a strong defensive position. A landlord who cannot explain why some applicants were approved and others denied — or whose stated criteria do not match their actual decisions — is highly vulnerable.
Write a Written Screening Criteria Policy
Before you accept a single application, create a written document specifying your minimum criteria: minimum credit score (e.g., 650), income requirement (e.g., monthly income 3x tenant's share of rent), maximum number of recent late payments, prior eviction history rules, and how criminal history is evaluated. Post this policy on your listings or provide it to every applicant at the time of application.
Apply Criteria in the Same Order to Every Applicant
Process applications in the order received and apply criteria in the same sequence to each applicant. Do not skip straight to subjective factors for some applicants while applying objective criteria strictly to others. "First qualified applicant" is the most defensible model — the first person to meet all your written criteria gets the unit.
Adjust Income Calculations for Voucher Holders
When an applicant has a Section 8 voucher, apply your income ratio only to their tenant share of the rent — not the full contract rent. Document this adjustment as part of your standard Section 8 screening procedure. A separate written policy addendum for voucher-holder income calculation is strongly recommended.
Document Every Decision With Written Reasons
For every applicant you decline, create a brief written record of the specific objective criteria that led to the denial (e.g., "credit score 580, below minimum 650" or "prior eviction within 5 years"). This creates a paper trail showing that the decision was based on criteria unrelated to protected class membership. Retain these records for at least three years after each decision.
Provide Adverse Action Notices
When you decline an applicant based on a credit report or background check, federal law (FCRA) requires an adverse action notice specifying the consumer reporting agency used, the applicant's right to a free copy of the report, and their right to dispute inaccuracies. California law additionally requires written denial notices. This obligation applies even if you believe the denial reason is obvious.
Train Anyone Who Communicates With Applicants
If you have a property manager, leasing agent, or anyone else who shows the unit, answers the phone, or responds to inquiries, they need basic fair housing training. A single statement like "we prefer quieter tenants" made by a leasing agent to a family with children can establish liability for the landlord. Annual fair housing training for all personnel is best practice.
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Frequently Asked Questions — Fair Housing & FEHA
Can a California landlord refuse to accept Section 8 housing vouchers?
No. Since January 1, 2020 under SB 329, California landlords are prohibited from refusing to rent to a tenant solely because they use a Section 8 Housing Choice Voucher or any other form of government rental assistance. Source of income is a protected class under FEHA. Landlords may not advertise "No Section 8," decline to accept vouchers, or impose stricter screening criteria on voucher holders than on other applicants. Violations are subject to civil penalties up to $10,000 per violation and can result in civil lawsuits with uncapped damages.
What protected classes does California FEHA cover that federal fair housing law does not?
California's FEHA extends well beyond the seven federal protected classes. FEHA additionally prohibits housing discrimination based on: source of income (including Section 8), sexual orientation, gender identity and expression, gender (separate from sex), marital status, ancestry (separate from national origin), medical condition, genetic information, immigration and citizenship status, and primary language. California also explicitly protects against discrimination based on association with a protected class member.
Can a California landlord run a criminal background check on rental applicants?
California landlords may conduct criminal background checks, but the use of criminal records must be carefully limited to avoid disparate impact discrimination. Landlords may not use blanket bans on applicants with any criminal record. Arrests without conviction, expunged records, and juvenile adjudications cannot be used as denial criteria. Screening criteria involving criminal history must be directly related to tenancy and must be applied consistently. In Los Angeles, the Fair Chance Housing Ordinance prohibits inquiry into criminal history until after a conditional offer has been extended.
What disability accommodations must California landlords provide?
California landlords must provide reasonable accommodations in rules, policies, practices, and services when necessary for a person with a disability to have an equal opportunity to use and enjoy the dwelling. Examples include allowing service or emotional support animals despite a no-pet policy, reserving an accessible parking spot, and permitting a live-in caregiver. Landlords must also permit reasonable physical modifications at tenant expense. The key obligation is to engage in a good-faith interactive process when a request is received — silence or flat refusal is itself a violation.
What advertising language is illegal under California fair housing law?
Landlords may not publish any notice or advertisement that indicates a preference, limitation, or discrimination based on any protected class. Prohibited language includes: "No Section 8," "no kids," "adults only," "English speakers only," "Christian household preferred," "American families only," and any phrase that implies a preference for or against applicants in a protected class. The prohibition applies to online listings, social media, yard signs, and verbal statements. Even facially neutral language can violate fair housing law if it functions to exclude a protected group.
How does a fair housing complaint work in California and what are the penalties?
A person who believes they experienced housing discrimination may file a complaint with the California Civil Rights Department (CRD) within one year of the discriminatory act. The CRD investigates and, if it finds a violation, may initiate administrative proceedings or civil litigation on the complainant's behalf. Administrative penalties range from $10,000 for a first violation to $50,000 for subsequent violations within seven years. Civil lawsuits may also be filed independently, with uncapped emotional distress damages, potential punitive damages, and mandatory attorney's fee awards against the losing landlord.